All Product returns require Seller written authorization, are subject to Manufacturer restrictions and are at Seller’s discretion. All Products MUST be returned in the not opened original packaging and MUST contain all delivered components, including packing materials, cables , blank warranty cards, manuals and accessories. 20% restocking fee will be applied to the opened products.
No return or exchange for health and beauty supplies and products.
For damaged packaging deliveries, please contact us within 24 hours of delivery time.
In case that you decided to return a product, we strongly suggest to contact us before returning the product.
No return for SFPs and QSFPs since they are all tested and verified before shipment.